Privacy Policy for Vyntros LLC
Effective Date: December 24, 2025
This Privacy Policy describes how Vyntros LLC (“the Company,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from https://vyntros.com (the “Site”).
1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual (including the information below).
a. Device Information
- Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor WooCommerce, and other service providers (e.g., Google Analytics).
b. Order Information
- Examples of Personal Information collected: Name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card numbers – securely processed by third parties, not stored directly by us).
- Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information relating to our products or services.
- Source of collection: Collected from you.
- Disclosure for a business purpose: Shared with our processor WooCommerce, payment processors (Visa, Mastercard, Amex), shipping carriers, and customer support services.
c. Customer Support Information
- Examples of Personal Information collected: Name, email address, phone number, and details of your inquiry.
- Purpose of collection: To provide customer support.
- Source of collection: Collected from you.
- Disclosure for a business purpose: Shared with our customer service platform providers.
2. How We Use Your Personal Information
We use your Personal Information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services, and offers.
As Vyntros LLC ships domestically only within the US, your shipping address will be used exclusively for delivering products within the United States.
3. Sharing Your Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use WooCommerce to power our online store. You can read more about how WooCommerce uses your Personal Information here: https://woocommerce.com/privacy-policy/
- We use payment processors like Visa, Mastercard, and American Express to securely handle credit/debit card transactions. We do not store your full credit card details on our servers.
- We may use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Your Rights
As a customer located in the US, you have certain rights regarding your Personal Information.
a. Opt-out of Marketing: You can opt-out of receiving targeted advertising by:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
b. Do Not Track: Please note that we do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser, as there is no consistent industry understanding of how to respond to Do Not Track signals.
c. Access, Correction, and Deletion: You have the right to access the Personal Information we hold about you, to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
5. Data Retention
When you place an order through the Site, we will retain your Order Information for our records for a period necessary to fulfill the purposes outlined in this Privacy Policy, unless and until you ask us to erase this information.
6. Security
We implement reasonable security measures designed to protect your Personal Information. While no method of transmission over the Internet or electronic storage is 100% secure, we follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it.
7. Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services:
- Necessary Cookies: Required for the basic functioning of the website, such as adding items to your cart and processing checkout.
- Performance Cookies: Help us understand how visitors interact with our website by collecting information anonymously.
- Functionality Cookies: Allow our website to remember choices you make and provide enhanced, more personal features.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through sites like www.allaboutcookies.org.
8. Third-Party Links
Our Site may contain links to websites or services operated by third parties. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy (COPPA Compliance)
Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at support@vyntros.com so we can delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Effective Date” at the top of this Privacy Policy.
11. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@vyntros.com or by mail using the details provided below:
Vyntros LLC 36 County 60 Rte Vermontville, New York, NY 12989, US
Phone: +1 (518) 201-4043
Customer Service Hours: Monday-Friday 9AM-5PM EST